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FAQs

How to download The Koh Samui Guide?

The Koh Samui Guide is an instant PDF download [174 pages, 39.5 mb] – if you have a decent internet connection, you’ll have it just seconds after making your purchase. You receive the download link in two places: (1) immediately after purchase and (2) in an email:

Your download link on the web page you see after purchase:

The Koh Samui Guide

And, the email you receive with your download link:

The Koh Samui Guide

Koh Samui Guide button

More FAQs

I lost/never received my download link, can you resend it?

Chances are, it got buried or sent to spam. Search your email for 'The Koh Samui Guide' or 'kohsamuiguide' (the subject line and sender of the download emails). 99% of the time it's just hiding. If you still can't find it, send us a note and we'll reissue the link (please contact us from the email address you used for purchase, so we can find you in our log).

What forms of payment can I use?

You can easily pay with PayPal and all major credit cards. We use the fantastic, extremely secure and very mobile-friendly Shopify service for credit card processing.

Do you offer a hard copy of this book? Can you mail me a paperback?

No, but you can very easily print the PDF version on your home printer, whether all 174 pages or any part you choose.

I bought the PDF copy of The Koh Samui Guide and you still haven’t mailed me a real book. I’m irate.

We cannot emphasise enough that we will not be mailing you, or anyone, an actual book. The Koh Samui Guide has but 2 earthly forms: (1) an instant PDF download that you can choose to print, or (2) an instant Amazon Kindle download (currently in 4th edition – the PDF version is more up-to-date). Both are beauties, neither arrive via mailman.

Can I see a map of where my fellow Koh Samui Guide readers live?

The Koh Samui Guide map of customer countries

Why yes indeed. As of September 2016, it's been downloaded in 76 countries. If you're reading this in Greenland – don't you deserve some palm trees and hot weather? (Truthfully, this question is neither frequently asked nor, um, ever asked. But we're ready). 

 

More questions? Send us a quick email to guide[at]kohsamuisunset.com.