Top questions

How to download The Koh Samui Guide?

Very easily! Three steps take less than three minutes – even if you're hopeless at technology.

Jump to any section above, or see the full process (with screenshots) here.

How to

I lost my download link, can you resend it?

Chances are, it got buried in your inbox or sent to spam.

Koh Samui Guide – FAQs for The Koh Samui Guide: Your ultimate travel guide to Koh Samui, Thailand – totally updated for 2018! Your essential Koh Samui travel guide is the best step-by-step guide to your amazing Koh Samui vacation. Instantly download your travel guide and discover Koh Samui! Click through to read more: https://www.thekohsamuiguide.com

Search your email for 'The Koh Samui Guide' or 'kohsamuiguide' (the subject line and sender of your download emails). 99% of the time it's just hiding, and 1% of the time it’s an email address with a typo – both easily fixed!

To reissue your download link:

  1. Click recover order
  2. Enter your email used for purchase
  3. You're immediately reunited!

Re-issue link

If you still can’t find it, send me a note and I’ll send you a new download email. (Please let me know the email address you used for purchase).

It says that I used all my downloads?

Your Koh Samui Guide purchase comes with 10 downloads – more than enough to put your copy on your laptop/phone/iPad and print it out. If you get a little click-happy and reach your download limit, just send me a quick email and I’ll reset it for you. No problem.

When downloading your guide, click 'download' – just once! The file is 45mb so it can take a few minutes to fully download. Clicking 'download' repeatedly will reset it back to the start.

Completing your order

What forms of payment can I use?

You can easily pay with PayPal, and all major credit cards.

Buy now

How much does the guide cost in my currency?

The payment processor adjusts the currency from USD to GBP, AUD, EUR, CAD, INR and JPY at the time of purchase. From The Koh Samui Guide page, just click the currency menu in the top right to see your own currency.

Is my payment secure?

Ohhhh yes. As for your online security, The Koh Samui Guide's site is hosted with Shopify – they host stores for Tesla, Herschel, Google – here’s the boring tech-speak about their ‘Level 1 PCI DSS compliance’ (that means really secure).

Can I update my previous edition?

2017 purchases: If you bought The Koh Samui Guide (PDF version) in 2017 and would like the updated version, please get in touch and I'll be happy to send you the update. Email guide[at]kohsamuisunset.com from the email you used for purchase (and tell us something nice!).

Orders made in, or prior to, 2016 are ineligible for an automatic update: please purchase the current edition (it's good – you'll like it!).

Tech troubleshooting

How can I save my guide to my iPad (iBooks)?

Very easily! The Koh Samui Guide will work just like any other PDF file you want to save to iBooks on your iPad. However, it is a large file (about 45mb) so it might take a moment to fully open/download. If you don’t see the ‘save to iBooks’ option, give it a minute to load completely (especially on slower island internet). For step-by-step guides with screenshots:

Please note: Beyond step-by-step download instructions, we're unable to provide tech support for adding the PDF file to specific devices.



How can I print my Koh Samui Guide?

Just like any other file you'd like to print. After purchase, complete your download.

From then, it's just a normal file to print as you would with any other document. It's 242 pages, so you might want to run it on a greyscale or economy print setting to save your ink cartridges.

If it only prints 30 pages, it's probably because your printer ran out of paper. (Actual answer to an actual question).

How can I save my guide to my phone?

Save it as you would any other PDF document: here are screenshots. If this is brand new territory, these step-by-step instructions might help:

About 'The Koh Samui Guide'

How did The Koh Samui Guide get started?

Fancy a little time travel? Here's how it happened (I'm as surprised as you).

Do you accept sponsors?

To quote All Saints ... Never Ever.

Do you have guides for other locations?

Sorry, my expertise is Koh Samui and Koh Samui only!

Get yours

Other languages?

La guía se puede conseguir en español???

In truth, I had to Google Translate this email. Sorry, it’s in English only.

Despite that, The Koh Samui Guide been downloaded in 88 countries!

Print book

You still haven’t mailed me a real book. I’m irate.

To reiterate: The Koh Samui Guide is a strictly digital product

I cannot emphasise enough that I will not be mailing you, or anyone, an actual book. The Koh Samui Guide  has but one earthly form: an instant PDF download that you can choose to print, and/or put on your iPad/phone/etc. It's a beauty, but it does not arrive via mailman. Will you love it just as much as a real book? I hope so – see others' reviews, or download your copy now.

See reviews

Other questions

Whether you have a question about The Koh Samui Guide, or need some help with the checkout process, I’d love to hear from you! Get in touch here.

Back to the top